Real projects. Real clients. Documented results across government, enterprise, manufacturing, and AI systems.
Lead architect on a multi-department enterprise Salesforce platform (including Experience Cloud) supporting the VA in a high-security government environment. Also developed and deployed custom AI agents for GitHub Copilot within VA-approved secure configurations — enhancing developer productivity while maintaining strict compliance.
Led global Salesforce and customer-experience transformation across 20+ teams for one organization — architecting and launching four enterprise solutions: two Salesforce orgs, two ERP systems, and a marketing platform. Managed post-acquisition system integration, unifying configurations into a single business environment in three months while maintaining data integrity.
Built and optimized multi-org Salesforce architecture with integrations to Marketo, Gainsight, Salesloft, and Drift while ensuring GDPR/CCPA compliance. Developed intelligent automation that reduced opportunity and quote creation time from 4 hours to 3 minutes — earning an internal innovation award and generating $200K in cost savings for this single client within 12 months.
Served as the sole Solution Architect and Technical Delivery Lead for enterprise clients including GrubHub, Sonos, PVH (Calvin Klein, Tommy Hilfiger), and Lutron. Authored 50+ page implementation documents and led handoff sessions, ensuring consistent quality and seamless knowledge transfer across distributed teams. Influenced executive leadership on engagement strategies that contributed to the firm being recognized as a “Best Place to Work.”
Served as lead U.S. technical consultant on a major multi-year Salesforce implementation at a global education services company. Pioneered structure, governance, and delivery methodology across 3 consulting partners and 50+ Salesforce professionals — acting as the central architectural authority and technical delivery lead. Mentored client architects and advised C-level stakeholders on roadmaps and ROI.
Most recently, designed, built, and deployed OpenClaw — a custom 15-agent AI orchestration system — to production. A real multi-agent AI platform, not a proof of concept, currently providing AI and tech-stack consulting value across active business engagements.
Currently providing pro-bono tech-stack and AI integration consulting, identifying automation and AI opportunities projected to significantly reduce manual work and operational costs across clinical and administrative workflows.
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