14+ years of Salesforce, architecture, and platform configuration experience for Fortune 500 brands, global manufacturers, and federal agencies. Founder of Real Consulting LLC. Most recent engagement: Salesforce + AI architecture for the U.S. Department of Veterans Affairs.
Igor Makarov is an Enterprise Salesforce Architect and AI Solutions Leader with 14+ years of Salesforce, architecture, and platform configuration experience — spanning hands-on build, multi-cloud architecture, and emerging AI technologies.
He has led global digital transformations across 20+ teams, advised C-level executives, conducted 300+ technical interviews, and driven measurable ROI through scalable architecture and production AI agent development — with hands-on experience in Fortune 500, government, and regulated environments.
As founder of Real Consulting LLC, Igor works directly with organizations that need senior-level architecture and AI expertise without the commitment of a full-time hire. His most recent engagement was lead Salesforce Architect on a multi-department Salesforce platform for the U.S. Department of Veterans Affairs (via i4DM), where he also designed custom AI agents for GitHub Copilot within VA-approved secure configurations.
Across his career, Igor has contributed to, guided, and helped deliver impactful changes for PVH (Calvin Klein, Tommy Hilfiger), Sonos, GrubHub, Lutron, MathWorks, TechTarget, Advanced Instruments, and global education and behavioral health organizations — spanning Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Experience Cloud, and Government Cloud, as well as many non-Salesforce solutions including ERP systems, marketing platforms, integration tooling, and AI agent systems.
Just as importantly, Igor genuinely loves working with small businesses. While much of the visible enterprise and federal work draws attention, some of the most rewarding consulting comes from helping smaller teams get the right tools for their business — whatever those tools turn out to be. Right-sized, no over-engineering, no enterprise-only mindset.
Active clearance enabling work in high-security government environments, including federal agencies.
I architect, advise, and deliver. Not just a strategist — I get into the details and own the outcome.
Experienced leading distributed teams of 50+ professionals across multiple consulting partners on global rollouts.
Built and deployed real multi-agent AI systems — not proofs of concept, but production systems that drive business outcomes.
Book a 30-minute strategy call to discuss your needs — no commitment required.