This page covers how we ask for permission before we text you. We may add other opt-ins here later. Nothing is sent until you say yes.
During phone calls with our AI voice agents or team members, we use the following language:
“Would you like us to send you text messages with appointment details, follow-up information, links, or support related to our conversation? Message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out or HELP for assistance. Do you consent to receive these text messages from Real Consulting?”
If the customer says yes, we record the date, time, phone number, and call/agent ID before any SMS is sent.
Email the team. We’ll reply within one business day.