Phone coverage for busy front desks

Your team is answering phones instead of doing the work.

We put an AI receptionist on the line that answers, books, reschedules, and logs every call into the tools you already use. Test it live right now: (508) 290‑6522.

Every missed call is business someone else books.

Calls peak when the front desk is slammed. The overflow goes to voicemail, and plenty of callers just try the next number on the list.

Example, not a benchmark

Say your average job or visit is worth $750 and the office misses one call a day that would have booked. Five days a week, that’s about $16,000 a month walking to a competitor.

Want your number? Plug in your own numbers and see the estimated cost per month and per year.

Missed call cost calculator

Same phone problem, different front desk.

Trades & home services

Jobs, quotes, and urgent calls

The phone rings while crews are out and dispatch is on another line.

  • Books jobs on your calendar
  • Gives the ballpark prices you set
  • Flags urgent calls for your team
Dental & medical offices

New patients and appointment requests

The front desk is checking people in while the phone keeps ringing.

  • Takes new patient and appointment requests
  • Answers calls before the office opens
  • Staff only step in where the practice wants them to
Other service businesses

Questions, bookings, and changes

Everyone is busy with the customer in front of them.

  • Answers common questions
  • Books, reschedules, and cancels
  • Sends a summary of every call

Every call answered, booked, and logged.

Callers get a real answer on the first ring, and your team gets back to work.

Every call answered

First ring. Nights, weekends, busy season, and the hour the front desk is on another line.

Answers on prices and services

Your prices and your services, so callers know what to expect before they commit.

Appointments booked on your calendar

Live availability check. Address, phone, and email captured. Confirmation sent.

Every call logged

Summary, contact info, and appointment details land in the tools you already use.

Cancel & reschedule handled

Same number, same agent. Callers change plans without waiting on a call back.

Tuned until it works

We adjust from real calls: awkward pauses, curveballs, callers who change their mind.

Try to break it. Four steps, about three minutes.

Call the demo line like a real customer would: price, book, confirm or skip, then call back to cancel or reschedule.

1 Ask for a ballpark price 2 Book a specific day 3 Confirm or skip email 4 Call back to cancel or reschedule
Emma: Hi, this is Emma at Acme Electrical, a Real Consulting demo. How can I help?
Caller: I need to replace an outlet at home. What would that cost?
Emma: For a standard outlet replacement, you're usually looking at around $150 to $250 per visit. Would you like me to check availability?
Caller: What's the soonest you have?
Emma: I've got openings tomorrow at 8 AM, noon, or 12:30. Would you like to book one of those?
Caller: 12:30 works.
Emma: Perfect. You're set for Wednesday at 12:30 PM. Would you like a confirmation email sent to your inbox, or skip that for now?

(508) 290-6522 live right now

Already answering real calls.

Our AI receptionist case study comes from New England Medical Group, a behavioral health group. Before Riley, 5 to 7 calls a day were missed or sent to voicemail.

New England Medical Group ~400 calls a month answered 80 to 90% of calls handled fully 20% of calls come in before the office opens Runs on Retell AI, built under BAAs on a HIPAA-focused setup. Read the case study

Phone coverage is one fix, not the whole job.

It starts with Diagnose, the paid first engagement, so we know the phone is your most expensive leak before we build anything. If something simpler fixes it, I’ll tell you.

Built by the architect behind Salesforce programs at the VA and Fortune 500 companies. Now building for owners who want enterprise-grade systems without enterprise overhead.

Questions owners actually ask

Is the demo live or a recording?

Live. When you call (508) 290-6522, you’re talking to Emma in real time. She checks a real calendar and can actually book a demo appointment.

Can I try canceling or rescheduling after I book?

Yes. Book on your first call, then call back and ask to cancel or reschedule. If another vendor can’t pass the same test, you have your answer.

What if a caller asks something complicated?

The agent says so honestly, captures the details, and either steers back to what it can book or flags the call for your team. No loops, no pretending it knows what it doesn’t.

What does it connect to?

Google Calendar, Gmail, and Sheets is enough for many businesses. Already on Jobber, Housecall Pro, ServiceTitan, or a CRM? We wire that in. Using something else? Ask, and I’ll tell you straight if it connects.

How long until it’s live?

Once we’ve learned your business and done the prep work, setup itself usually takes about a week. It can run longer depending on what you need and how quickly your team gives feedback.

Does it work for dental and medical offices?

Yes. Our case study is a behavioral health group, where it runs on Retell AI, built under BAAs on a HIPAA-focused setup. The practice decides which calls staff handle themselves.

See what the phone is costing you.

Take the free 3-minute scorecard. It shows whether calls are your biggest leak, or something else is.

Free scorecard Book a call