Most recent engagement: Salesforce + AI architecture for the U.S. Department of Veterans Affairs

Salesforce + AI, built around your business. configured to actually ship. tied to real outcomes.

You get senior-level Salesforce and AI architecture without an agency markup or a full-time hire — right-sized for small businesses, growing teams, and enterprise organizations alike.

14+
Years Salesforce & Architecture
20+
Global Teams Led
16+
Certifications
50+
Professionals Mentored
Active Public Trust Clearance Salesforce Certified Application Architect Agentforce & AI Associate Certified

Trusted by teams from small businesses to Fortune 500 brands and federal agencies, including

Dept. of Veterans Affairs PVH(Calvin Klein, Tommy Hilfiger) Sonos GrubHub Lutron MathWorks TechTarget Advanced Instruments

Architecture-first thinking.
Salesforce, AI, and the right platform for your business.

For enterprise, the focus is Salesforce multi-cloud and Agentforce AI. For small businesses and growing teams, a platform-agnostic architectural approach — picking the right tools for your size and budget, including AI use cases that have nothing to do with Salesforce (think: replacing a small-business phone receptionist with an AI agent that sounds and acts like a real human).

Architecture & Platform Delivery

For enterprise: Salesforce, full stop — multi-cloud strategy, governance, integration, post-acquisition unification, regulated environments. For small business: the platform doesn't have to be Salesforce. Good architecture is platform-agnostic, and your project can be built on whatever fits best.

Salesforce (Enterprise) Platform-Agnostic (SMB) DevOps Governance

AI Solutions — Standalone or Integrated

AI work doesn't have to live inside Salesforce. For enterprise: Agentforce, secure agent deployment, and LLM integration into existing platforms. For small business: standalone AI use cases like replacing a phone receptionist, automating intake, or quoting — right-sized, no enterprise tax.

Agentforce (Enterprise) AI Receptionist (SMB) Multi-Agent AI LLM Integration

Platform-Agnostic Advisory

Not sure which platform fits? Bring the problem, not just Salesforce. Small businesses and growing teams get vendor-neutral guidance on the right CRM, automation, and AI stack for their size and budget — outcome-driven, no platform loyalty.

Vendor-Neutral CRM Selection Tech-Stack Review SMB Friendly

Project-Based Delivery

End-to-end architecture and implementation leadership — from discovery workshops and solution design through quality assurance and team enablement.

Solution Design Workshops QA & Governance Implementation
View All Services in Detail

Real outcomes. Real clients.

Every engagement is tied to measurable business outcomes. Here's what that looks like in practice.

$200K
Saved for a Single Client
Cost savings within 12 months at TechTarget through intelligent automation that cut quote & opportunity creation from 4 hours to 3 minutes — innovation award winner.
4
Enterprise Solutions for One Client
For a single global manufacturer: 2 Salesforce orgs, 2 ERP systems, and a marketing platform — plus post-acquisition integration in 3 months.
50+
Professionals Led
Pioneered governance for 50+ Salesforce professionals across 3 global consulting partners on a major education-services rollout.
15
AI Agents Most Recently Deployed
Most recently designed, built, and deployed OpenClaw — a custom 15-agent AI orchestration system — to production.

"Igor stepped into a project that was in bad shape and made unbelievably impactful improvements. His level of competence is rare."

Josh Mathis, LMSW, MPA
U.S. Department of Veterans Affairs

"One of the most knowledgeable and client-focused Salesforce Architects I've encountered. He raises the bar for everyone around him."

Anandamayi Shah
Salesforce Manager
Federal Government & Public Sector
Healthcare & Behavioral Health
Financial Services
Manufacturing & Global Enterprise
Education & Ed-Tech
Professional Services
Not limited to one platform

Salesforce and Agentforce are the focus for enterprise work. For small businesses and growing teams, you get vendor-neutral architectural advice across CRM, automation, and AI — the right tools for your size and budget, not a one-size-fits-all sales pitch.

Ready to talk through your project?

Book a 30-minute strategy call. No commitment — just a direct conversation about what you're trying to solve.

Based in the U.S. · Working with clients nationwide · Available on-site as needed