Why we exist

Technology should make people's lives easier — not harder.

Real Consulting exists because we care about the person on the other end — the electrician on a ladder, the caseworker at a federal agency, the owner who can't afford to miss one more call. Too much of our industry chases enterprise contracts and ships software that frustrates the people it's supposed to help. We're here to change that.

Scroll to explore our Why, How, and What

Small business is being left behind. Enterprise software is exhausting everyone.

Most of the effort in tech goes to the enterprise world — big platforms, big contracts, big complexity. Small business owners are told to figure it out with tools that weren't built for them, priced for companies ten times their size.

And even inside large organizations, the people who actually use the software every day are often an afterthought. Dashboards nobody understands. Processes that add stress instead of removing it. AI bolted on without thinking about the human experience.

We started Real Consulting because we genuinely care about the end client — whoever they are, whatever size their business is.

For small business You deserve the same quality of thinking enterprise gets — without enterprise pricing, enterprise bloat, or being told you're too small to matter.
For enterprise You deserve solutions that make your team's daily work simpler — not another layer of complexity that frustrates the people who have to live in the system every day.
For everyone We measure success by whether the person using the tool feels less stress at the end of the day — not by how impressive the architecture diagram looks.

Start with why. Then how. Then what.

Most companies lead with features. We lead with purpose — because people don't buy what you do, they buy why you do it.

Why

We believe in the end client

Every decision starts with empathy for the human who will actually use what we build — whether that's a trade owner missing calls on a job site or an enterprise team buried in a system that fights them.

How

We simplify ruthlessly

We cut anything that adds daily friction. Senior people stay hands-on. We prove it works before you pay.

  • Human-first design, not platform-first
  • Right-sized for your business — no bloat
  • Direct accountability from architects who deliver
  • Live demos and measurable outcomes
What

We build what actually helps

Two paths, one philosophy — technology that removes stress and captures opportunity.

  • AI Receptionist for service businesses
  • Salesforce & Agentforce for enterprise
  • Automation that fits how people really work
I truly care about the end client. Small businesses are being left behind while the industry pours everything into enterprise. But enterprise teams deserve better too — most software is way too complicated and frustrates the people who depend on it. We exist to fix both sides of that.
Igor Makarov, Founder, Real Consulting LLC

Same belief. Two ways we serve you.

Different clients, same standard — technology that respects the person using it.

Small business

AI Receptionist for service trades

You're on a ladder. The phone rings. Voicemail. They call the next guy. We built a phone agent that answers, quotes common jobs, books appointments, and logs leads — so you stay on the tools instead of losing work to missed calls. Enterprise-grade thinking, right-sized for your business.

Enterprise & government

Salesforce, Agentforce & platform delivery

Your teams shouldn't need a manual to do their jobs. We deliver Salesforce multi-cloud architecture, Agentforce AI, and platform execution — designed to reduce daily friction, not add it. Federal agencies, Fortune 500 programs, regulated environments. 40,000+ users supported at scale.

Proof, not promises

We put a live demo on the site for small business because you should hear it work before you pay. For enterprise, the numbers below reflect our team's delivery experience — we're happy to walk through relevant programs, outcomes, and references on a discovery call, not in public case-study form.

On Igor

"Igor stepped into a project that was admittedly in bad shape due to the original development team. From day one, he demonstrated remarkable clarity, professionalism, and technical mastery — he didn't just clean up what he inherited, he made unbelievably impactful improvements that will permanently help the people I serve."

Josh Mathis, LMSW, MPA
U.S. Department of Veterans Affairs
On Anandamayi

"The success of our application is largely due to Anandamayi's dedication and expertise. She inherited a difficult situation, took full ownership, and proactively fixed risks and gaps our team hadn't even seen. It never felt like she was simply completing tasks — it felt like she had a true stake in the outcome."

Josh Mathis, LMSW, MPA
U.S. Department of Veterans Affairs
34+
Years combined experience
40K+
Users supported at scale
16+
Salesforce & AI certifications

Team experience across organizations including

Dept. of Veterans Affairs PVH(Calvin Klein, Tommy Hilfiger) Sonos GrubHub Lutron MathWorks TechTarget IEEE

Let's build something that makes someone's day easier.

Whether you're a trade owner tired of missed calls or an enterprise team tired of fighting your own software — start with a conversation. No pressure, no jargon.

Based in the U.S. · Serving clients nationwide · On-site as needed